Frequently Asked Questions

+ expand all

Is there a setup fee?
No. There are no setup fees on any of our RhemaCRM plans.
Can I cancel my account at any time?
Yes. If you ever decide that RhemaCRM isn't the best member relationship management system for your church, simply cancel your account from your control panel.
How long are your contracts?
All RhemaCRM plans are month to month.
Can I change my plan later on?
Absolutely! You can upgrade your plan at any time.
Are custom plans available?
Yes! Please contact us and we can put together a quote that best fits your church's needs.
Can I use my own domain name?
Yes. You can use an existing domain name that you own, or you can purchase a domain name.
Do I need a web host?
All RhemaCRM plans include secure, unlimited hosting for your portal. RhemaCRM uses high performance servers, networks and a global CDN.
What are your bandwidth fees?
There are none. All RhemaCRM plans include unlimited bandwidth for free.
How do I install RhemaCRM?
RhemaCRM is a web-based church relationship management software. There's no installation required and it works on all computers and smart phones.
Is RhemaCRM sold by individual modules?
No. The advertised price of each plan is for the full program functionality. There are no hidden fees to unlock program functionality.
Can you install RhemaCRM on a network?
No. RhemaCRM is a web-based application and is accessible on any computer or smart phone with Internet access from anywhere in the world.
Do I have to pay for upgrades separately?
No. You will never have to pay for upgrades. It is included in your monthly payments at no additional cost.
What methods of online payments are available to our members?
Members can pay by credit card, debit card or eCheck. RhemaCRM integrates with several payment processors, and more are being added all the time.
How much does RhemaCRM cost?
Get up and running in minutes with our 60 day free trial. After your trial has expired, we have several pricing plans for you to choose from in order to best suit the church size.
How can I pay?
You will need a Visa, Mastercard or American Express to pay for your portal.
How do I get billed?
Your portal website is invoiced every 30 days. Your credit card will be automatically charged as long as your account is active.
Is there a trial period?
Yes. You can try out the full functionalities of RhemaCRM by simply signing up for our 60 day free trial.
Do I need to enter my credit card details to sign up?
Yes. You can sign up and use RhemaCRM for 60 days without any charge to your credit card. At the end of your trial, you will need to pick a plan and your credit card will be charged monthly based on the plan you select.
How do we link RhemaCRM to our web site?
You simply link your RhemaCRM portal to your website. What's more? You can have your RhemaCRM design closely matching your website colors.
Is RhemaCRM Secure?
Yes. RhemaCRM does not store any credit card numbers on our systems. Our systems and processes are built to Payment Card Industry (PCI) Standards. This means all your data and customer information is ultra secure.
Is my information safe?
Our systems are protected and secured to industry standards such as PCI DSS. In addition, data transmission is fully secure using SSL encryption. Access to sensitive information is role-based (RBAC) and only accessible to authorized staff in your church.
Can areas of RhemaCRM be restricted to certain staff members?
Yes. Each user of RhemaCRM will have a unique ID to access the portal. Access to RhemaCRM is role-based with the access restrictions you choose for each role you define.
Can our members go online and update their information?
Yes. RhemaCRM provides your members with a self-serve option. Members can sign in using their own unique user ID to update their profile on-demand 24 hours a day from any where in the world.
How many users can be logged in at the same time?
There is no limit to the number of users who can log in to RhemaCRM at the same time.
Wildcard SSL Certificates